Human Factors and Pipeline Performance

Pipeline Performance Group is a human factors consulting company. We work on projects related to pipeline control rooms for hazardous liquids and natural gas pipelines.

Pipeline Performance Group is the only human factors consulting company that applies practical pipeline shift work experience, control room management and consulting experience with doctoral qualifications in Human Factors to the development of control room management strategies, pipeline human factors consulting and fatigue risk management program.

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Training, Procedures and Education

Pipeline Performance Group develops and evaluates procedures, job descriptions and job performance criteria for controller tasks. We provide specialized training in several different areas, including Team Resource Management (TRM) and Non-Technical Skills for Control Room Teams and Pipeliners, Control Room Management (CRM) and Fatigue Management.

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Fatigue Risk Management

Pipeline Performance Group provides review and advice on shift schedules, using fatigue modeling software. Our fatigue management classroom training and educational materials include an annual “managing fatigue” calendar and monthly articles.

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Human Factors and Organizational Improvement

Human Factors consulting is provided in the development of new control rooms or evaluation of existing control rooms. Our evaluations include control room ergonomics, environmental and safety culture factors.

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Control Room Management

CRM services include the development, evaluation and implementation of CRM plans. We have partnered with over 80 companies on a large range of Control Room Management items including over 180 workload assessments since 2010.

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