Control Room Design and Evaluation – assessment, development and facilitationThe Control Center is the heart of the daily operations for a Pipeline company. A clean, organized, and healthy working environment makes for satisfied controllers, who take pride in their work and personally invest themselves in their company’s success. Our human factors experts at the Pipeline Performance Group start with reviewing the existing conditions in the control center and make a professional assessment of the following: Lighting, Ergonomics, Air Flow, Cleanliness, Seating, Computer Screens, Room Temperature, Noise Levels, Workstation Layout. Pipeline Performance Group performs human factors of control room ergonomic, environmental, and spatial factors and updated control room designs. We provide specific improvements, based on scientific principles, which will have an immediate effect on a controller’s satisfaction. The ergonomic and work environment enhancements contribute to the overall pipeline safety and productivity, which have long-term positive effects on the bottom line. We develop control center design criteria and layout assistance for updated control rooms.
Our experts at the Pipeline Performance Group conduct evaluations of the SCADA displays to ensure the displays are providing clear and integrated information to Controllers with recommendations for format improvements. The ability of Controllers to scan, interpret and respond to SCADA displays is contingent on the layout and format of the displays. We assist in developing the display standards for SCADA displays in control rooms.
Organizational and Safety Culture Assessments – development, improvements and facilitation Pipeline Performance Group works with pipeline operations on safety-related and organizational improvements. Culture Change – development and facilitation Operations Optimization – assessment, development and facilitation Strategy – development and facilitation.
CRM Plans Developed/Improved
Workload Assessments Performed
Control Rooms Visited
NCRA and Jayhawk Pipeline have been working with Pipeline Performance Group almost since the inception of the CRM final rule. They performed their business in a professional and courteous manner along with being very pleasant to work with. The process Pipeline Performance Group used when rewriting our CRM Plan included engaging and educating our supervisors and managers in a manner that gained their respect. We look forward to using their services in the future.