About PPG

Formed in 2008—after a series of meetings at a small coffee shop in Kennesaw, Georgia—Pipeline Performance Group has since grown into a trusted partner for the pipeline industry, completing hundreds of projects with more than 105 companies worldwide.

Customer Companies

105 Control Rooms Visited

135 CRM Related Projects

900 Workload Assessments

483 Our Expertise

We are the only Human Factors consulting company that combines:

Practical pipeline shift work experience

Control room management expertise

Doctoral-level Human Factors qualifications

This unique combination of experience and expertise allows us to collaborate with operators to develop personalized and effective strategies for control room management, Controller Workload assessments, and fatigue risk management—ensuring safer, more efficient pipeline operations.

Presentations.

Our subject matter experts are available for the following topics:

We regularly present at conferences and other events, including:

Control Room Management (CRM), Controller Workload, and Training presentations at: the API Pipeline Conference, the API Control Room Forum, the SGA Gas Control Roundtable, the AGA Operations Conference, the MEA Operations Conference, the Western Regional Gas Conference, the Pipeliners Club of Atlanta, Buxus Users Group, and Tory Users Summit .
Fatigue Risk Management Systems in US Pipeline Control Rooms at the 9th International Conference on Managing Fatigue in Perth, Australia.
CRM Workshop for EUCI in 2014 and webinar for EUCI in 2015.

Guest Speaker on Team Training for Pipeliners Podcast: Episode 21

Publications

Seven articles related to Control Room Management (CRM) in The Pipeline and Gas Journal (2009-2019). Among those articles are Control Room Team Training – Creating a Culture of Pipeline Safety and Communication and Control Rooms: Mandated Training for Controllers.

Books

Pipeliners Are Human, an Introduction to Human Factors

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Dirty Dozen Causes of Errors and Accidents

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Designing Highly Effective SCADA Human Machine Interfaces

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Health and Fitness for Shiftworkers

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Clients

Pipeline Performance Group, LLC is proud to serve a wide range of customers across the global pipeline industry

Our clients include:

Interstate and intrastate pipeline companies transporting natural gas, crude oil, and refined products
Energy companies
Control rooms and pipeline operators committed to improving safety, compliance, and efficiency
International partners in Australia, Canada, South America, and beyond
Industry associations and regulatory bodies, where we contribute to the development of leading practices and standards

We value long-term relationships with our customers, many of whom return to PPG for multiple projects as their needs evolve.

Professional Team, who responds quickly to communication, and has done a fantastic job.

- Leader Gas Control Support, Natural Gas control room

Wonderful company to work with! Always available for guidance or help with Controller / Control Room Management questions or policies!

- Control Room Supervisor, Crude Oil control room

Great work by these consultants. It was my first year working with them and [they] exceeded my expectations. They were very quick to respond and helpful with any questions I had. The report was timely and well done!

- CRM Engineer, Natural Gas control room

Amazing staff. Professional and detailed.

- Pipeline Control Center Manager, Oil and Gas control room

About PPG

Formed in 2008—after a series of meetings at a small coffee shop in Kennesaw, Georgia—Pipeline Performance Group has since grown into a trusted partner for the pipeline industry, completing hundreds of projects with more than 105 companies worldwide.

Customer Companies

105

Control Rooms Visited

135

CRM Related Projects

900

Workload Assessments

483

Our Expertise

Practical pipeline shift work experience

Control room management expertise

Doctoral-level Human Factors qualifications

Presentations.

Our subject matter experts are available for the following topics:

Publications

Books

Order a Copy

Order a Copy

Order a Copy

Order a Copy

Clients

The PPG Store

2026 Managing Fatigue Calendar

Filthy 15 Poster (11x17)

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