Dr. Terranova holds a Ph.D. in Industrial/Organizational Psychology with a major in Human Factors from Old Dominion University. Michele, with 25 years of experience in Human Factors and User Interface Design, has worked in a vast array of environments such as nuclear, military, aviation and process control. She has held previous positions as the Director of Human Factors Research at Concord Associates, Inc. and was the Senior Research Scientist at The Oak Ridge National Laboratory. Michele has been involved in analysis, design, and evaluation of web sites and interactive systems in transportation (public and commercial), nuclear, military, and government. She has performed human factors consulting and training for eight pipeline companies. Michele has developed ergonomic designs for updated control centers, alarm management analysis and plan for reduction of alarms, SCADA display evaluations, human factors assessments and workload studies.
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