Charles Alday

Charles has 45 years of experience in pipeline construction, operations, maintenance, management and consulting. For the last six years, of his 30 year career, with Colonial Pipeline Co. he has worked with people and teams in all parts of the organization as leader of their Operational Excellence program – designed to eliminate pipeline leaks, spills, and errors. A human factors program was the critical component of Operational Excellence. He has provided human factors and organizational consulting with many other pipeline companies, including the comprehensive analyses of eight pipeline control centers. He has led and participated in task analysis, time and task workload study, cognitive workload study and alarm study at Colonial Pipeline. Charles is a regular presenter at Southern Gas Association, American Gas Association, API Pipeline Conferences and Control Room Forums drawing from his extensive experience on topics related to fatigue, workload and training. He continues to maintain relationships and works closely with control rooms and PHMSA in regards to Control Room Management (CRM) compliance and best up-to-date practices.